Content © 2017 Crystal Falls, MI, This City is a WPPI Community.
Utility Billing and
Utility Billing Clerk
Phone: (906) 875-3212 x102
Phone: (906) 875-3212 x112
The City of Crystal Falls is now offering on-line
options to view and pay your utility bills.
What is eCARE? eCARE allows the utility customer to
view your current bill, billing history, meter reading
history, usage history, service order information, deposit
information, transaction history, and more! There is
even a Bill Analyzer that allows you to compare current
billings to previous billings based on your selections. To
use eCARE you will need to register using information
that is on your utility bill, so have your bill ready and click
on the eCARE button below to get started today!
View Your Bill Here
The City also offers various methods to pay your utility
bill including: in person at City Hall, on-line by clicking
the links below, or with a direct payment taken out of
your designated bank account. Also, for your
convenience, there is a drop box located at the main
entrance of the City Hall for after hour payments.
Pay Your Bill Here
To pay a residential utility bill, click on this link:
To pay a business utility bill, click on this link:
Pay Your Utility Bill Over the Phone by Calling 1-
A convenience fee will be charged by
Paymentus Corporation for any of these
Please follow instructions to process your
Should you encounter any problems with your
payment please call Tammy at (906) 875-3212
ext 102 during regular business hours (8:30 am
- 3:00 pm Tuesday - Friday). For assistance
24/7 call Paymentus Corporation at 1-800-420-
1663 or email inquiries to
When entering your account number please be
sure to enter all 6 digits with NO dashes.
To Sign up for Direct Payment or to sign up for e-
billing, call Tammy Hendrickson at (906) 875-3212 X
102 or send an email to
The City of Crystal Falls partners with Efficiency United
to help customers save energy, save money, and protect
the environment through valuable rebates and
education. To find out which programs are available to
you, visit www.efficiencyunited.com today.
Click here for the rates.
$37.00 per minimum 3,000 gallons, $8.00 per 1,000
gallons after minimum
$24.00/first 5,800 gallons of water used (minimum
charge $24.00 per month)
$21.00/each 5,800 gallons used thereafter
City of Crystal Falls Sewer Backup Policy
Electric = $25.00
Water = $50.00